Return & Refund Policy
Last updated: August 4, 2026
We want you to be satisfied with your purchase from Abrish Collections. This Return and Refund Policy explains when and how you may return an item purchased through https://abrishcollections.com.
30-DAY RETURN WINDOW
You may request a return within 30 days after receiving your order. A return request submitted after the 30-day period may not be accepted, except where required by applicable law.
RETURN ELIGIBILITY
To be eligible for a return, the item must:
• Be in the same condition in which you received it;
• Be unworn, unused, unwashed, and unaltered;
• Have all original tags attached;
• Be returned in its original packaging; and
• Be accompanied by the receipt, order confirmation, or other proof of purchase.
Items showing signs of wear or use—including stains, makeup marks, perfume or other odors, washing, alteration, damage caused after delivery, or removed tags—may not be accepted.
HOW TO REQUEST A RETURN
To request a return, email info@abrishcollections.com within 30 days of receiving your order. Please include:
• Your name;
• Your order number;
• The item you wish to return;
• The reason for the return; and
• Clear photographs if the item is damaged, defective, or incorrect.
If your return is accepted, we will provide the return address and instructions for sending the item. Where applicable, we may also provide a return shipping label. Please do not send an item back before receiving return authorization from us. Unauthorized returns may not be accepted.
RETURN SHIPPING
Unless the item is defective, damaged when received, or incorrect, the customer is responsible for return shipping costs. Original delivery charges are non-refundable unless required by applicable law or the return results from an error by Abrish Collections.
We recommend using a trackable delivery service and keeping the shipping receipt until your return is completed. Abrish Collections is not responsible for a returned package that is lost or damaged in transit before it reaches us.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order as soon as it arrives. If an item is defective, damaged, or different from what you ordered, contact us promptly at info@abrishcollections.com and provide your order number and clear photographs of the item and packaging.
We will review the issue and, if approved, arrange an appropriate solution, which may include a replacement, exchange, or refund. Where the return is due to our error or an item arrives defective or damaged, Abrish Collections will cover reasonable return shipping costs.
NON-RETURNABLE ITEMS
We do not accept returns for:
• Items that have been worn, washed, used, altered, or damaged after delivery;
• Items without their original tags or packaging;
• Made-to-order, custom-stitched, personalized, or specially altered items;
• Intimate apparel or other products marked as non-returnable for hygiene reasons;
• Gift cards; or
• Sale, clearance, or final-sale items, unless the item is defective, damaged, incorrect, or returnable under applicable law.
Please contact us before ordering if you have questions about whether a particular product is returnable.
EXCHANGES
The quickest way to obtain another size, color, or product is to request a return for the original item. Once the return is accepted, you may place a separate order for the replacement item.
Any replacement order is subject to product availability. Price differences and delivery charges may apply.
EUROPEAN UNION 14-DAY COOLING-OFF PERIOD
If an order is shipped to a consumer in the European Union, the consumer may have the right to cancel or return the order within 14 days of receiving it, without giving a reason, subject to applicable exceptions. This right is separate from and does not reduce our general 30-day return window.
EU consumers may inspect an item as they would in a physical shop but may be responsible for any reduction in value caused by handling beyond what is necessary to establish the item's nature, characteristics, and fit. The cooling-off right may not apply to custom-made, personalized, or specially altered items and other legally exempt products.
To exercise this right, contact us at info@abrishcollections.com with a clear statement that you wish to cancel or return your order.
REFUNDS
We will notify you after we receive and inspect your return and will confirm whether the refund has been approved.
If approved, the refund will be issued to your original payment method within 10 business days. If the original payment method cannot receive a refund, such as for certain cash-on-delivery orders, we will contact you to arrange an available alternative refund method.
Your bank, card issuer, or payment provider may require additional time to process and post the refund. If more than 15 business days have passed since we approved your refund, please contact us.
Depending on the reason for the return, approved refunds may exclude original delivery fees, return shipping costs, or any reduction in the item's value, except where prohibited by law.
CONTACT US
For return, exchange, or refund questions, contact:
Abrish Collections
Website: https://abrishcollections.com
Email: info@abrishcollections.com
Phone: +92 324 4333752